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Return Policy

Hassle-Free Return Policy

If you don’t like it, we will take it back! We accept returns within fifteen (15) days from date of purchase on your receipt.

Items must be unwashed, unworn, smell free and original tags still attached to be accepted for a full refund. If tags are not attached, item cannot be returned. Sale items and gift cards are considered final sale and are not available for refunds. If item(s) are being purchased with a free gift, free gift must be returned with item(s) to be fully refunded.

Any shipping fees are non-refundable.

 Return Process

  • Send item(s) back to us with your own shipping label
  • Must include your invoice and/or note with your full name and order number.

Please ship to:

Rustic Pineapple Boutique

c/o Returns

PO Box 2101

Valley Center, CA 92082

Once items are received, please allow up to 10 business days for your refund to be processed.

If item is not received within fifteen (15) days, Rustic Pineapple Boutique reserves the right to refuse the return. 

Order Errors/Damaged Items:

If by chance you receive the wrong/or defective item(s), Rustic Pineapple Boutique will pay for the return shipping but remember item(s) must be unwashed, unworn, smell free and original tags still attached.

If the incorrect item(s) is received or your order is damaged, you must report this issue via email to shoprusticpineapple@gmail.com within 2 days of receiving order. There will be no exceptions to this 2 day grace period for returning incorrect or damaged item(s). If tags are removed before noticing error/damage, the item(s) cannot be returned. If the item is damaged during wash and/or wear we cannot accept the return of item(s). 

We try our best to provide you with proper sizing and fit. If there are any questions, please contact us at shoprusticpineapple@gmail.com

 

Cheers. Love. Pineapples.