All sales are Final Sale and we do not offer returns, unless you purchase Seel Return Assurance.
For defective or damaged products, please contact us at firstname.lastname@example.org with information about your order to discuss a refund or exchange.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items. You can learn more about the Seel Return Assurance policy here. If you do not purchase Seel Return Assurance along with your order, the order is Final Sale as stated above.
Items that do not meet this criteria will be returned to you and you will be responsible for the return shipping cost.
If you used SEZZLE as your form of payment and you decide to return your item(s), you will still be responsible for making your SEZZLE payments. We are NOT AUTHORIZED to make changes or cancel SEZZLE payments. SEZZLE is an independent company outside of Rustic Pineapple Boutique to provide you with the option to pay over time. Choosing to pay with Sezzle, you have made the agreement with the company and Rustic Pineapple Boutique is not responsible for any and all issues with Sezzle. Please contact Sezzle with any questions or concerns of payments.
Any shipping fees are non-refundable.
Order Errors/Damaged Items:
If by chance you receive the wrong/or defective item(s), Rustic Pineapple Boutique will pay for the return shipping but remember item(s) must be unwashed, unworn, smell free and original tags still attached.
If the incorrect item(s) is received or your order is damaged, you must report this issue via email to email@example.com within 2 days of receiving the order. There will be no exceptions to this 2 day grace period for returning incorrect or damaged item(s). If tags are removed before noticing error/damage, the item(s) cannot be returned. If the item is damaged during wash and/or wear we cannot accept the return of item(s).
We try our best to provide you with proper sizing and fit. If there are any questions, please contact us at firstname.lastname@example.org
Cheers. Love. Pineapples.